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Hong Kong Island, Hong Kong (Show on map)
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Terms and Conditions


Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 7-10 business days
Europe: 5-8 business days
I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns and Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Items on sale


Privacy Policy 

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)


Gift wrapping and packaging

We’re all about reducing waste so by default, items will not come in gift packaging. If you’d like to receive gift packaging, make sure to request it on ‘NOTE TO SELLER’. The item will then come in a cute box with a gold ribbon.

What are the shipping options available?

Aleli Jewels offers reliable and economical shipping with Hong Kong Post. There’s two shipping options you can choose from:
1) Standard Shipping (No Tracking Info): USD$2 (6-14 working days)
2) Shipping Upgrade (With Tracking Info): USD$3.5 (6-10 working days)

1) Standard Shipping (No Tracking Info): FREE (1-2 working days)
2) Shipping Upgrade (With Tracking Info): USD$1 (1-2 working days)
If you’d like to be able to check shipping status online, we suggest you choose Shipping Upgrade ‘with tracking info’ at checkout. 
We do not take responsibility for any custom delays.

Sizing details

All the rings in our shop are free-size/adjustable. Since they are open-ended they can be adjusted to fit sizes from 5 to 8 (US) depending on the design. If you’re in doubt, please send me a message!

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